Accelerating a smart energy future
AES Ohio's Smart Grid Plan is a key component to its overall strategy designed for customers to experience personalized, innovative, and seamless energy services.
Overview
Customers are expecting more control over their electric bill along with personalized and convenient service options through a diverse means of communications with their utilities and services providers.
On this page
AES Ohio has filed a nearly unanimous settlement agreement to invest $249 million in capital projects over the next four years providing direct customer benefits through modernizing the electric grid and building a smarter energy future for customers.
This four-year plan is a significant initial step to modernize the electric grid to provide personalized, seamless service that will enhance reliability, efficiency, and customer value. The settlement agreement includes the implementation of Phase 1 of the AES Ohio’s Smart Grid Plan with a commitment to file Phase 2 within three years.
The settlement agreement allows AES Ohio to invest in new technology, equipment, and systems to better serve its customers, which includes:
Advanced metering that will enable more robust usage data and personalized rate plans for customers. These investments will create a self-healing grid allowing AES Ohio to isolate problems automatically and re-route power around the problem, often without noticeable interruption of service to our customers.
These initiatives will also allow AES Ohio to implement rebate programs for electric vehicle supply equipment and smart thermostats.
In addition, AES Ohio will will prioritize installing equipment in the west and northwest areas of the city of Dayton which were the hardest hit locations by the 2019 Memorial Day tornados.
Frequently asked questions
What are the key customer benefits?
AES Ohio is improving customer experience through modernizing the electric grid and building a smarter energy future for customers. This four-year plan is a significant initial step to modernize the electric grid to provide personalized, seamless service that will enhance reliability, efficiency, and customer value.
AES Ohio customers a range of benefits through program offerings, dynamic usage information, improved communications regarding service and outage status, an enhanced customer portal, improved outage restoration and overall improved grid reliability.
When will AES Ohio begin implementing the plan?
Implementation will begin within 30 days following the Public Utilities Commission of Ohio (PUCO) order.
What is Advanced Metering Infrastructure (AMI)?
AMI is the infrastructure necessary to create a two-way communication network that will enable the functionality of AMI Meters, or Smart Meters.
What is an AMI Meter, or Smart Meter?
An AMI Meter, or Smart Meter, is an electric meter used to obtain usage data remotely, a digital replacement of the traditional meter. It allows AES Ohio to collect interval data for customer’s electric usage. Interval data enables the development of several programs, such as Time-of-Use pricing.
What is the timing of the AMI and AMI Meter installation?
AES Ohio will deploy Smart Meters to 95% of our customers by June 2025.
What is the monthly customer bill impact?
If approved by the PUCO, AES Ohio’s typical residential customer using 1000 kWh on Standard Service Offer (SSO) will see a bill increase of $0.94 per month.
Investing in our communities
Our mission: improving lives by accelerating a safer and greener energy future.
At AES Ohio, we are proud to be a community partner, working hard to create jobs and power the lives of 527,000 customers in West Central Ohio. AES Ohio shareholders and The Dayton Power and Light Company Foundation invest on average $2.7 million annually in local nonprofit organizations and economic development initiatives to make the region a great place to live and do business. In recent years, AES Ohio has invested over $2 million in economic development, resulting in the creation or retention of 3,700 jobs in the region.
Being involved in the communities where we live, work and serve is part of who we are. We would not be able to fulfill our mission without the power of our people through our extensive community involvement initiatives.
 |  |  |  |  |
|---|---|---|---|---|
 |  |
$2.7M
donated annually to
nonprofits through
corporate & Foundation
donations
3,700
jobs created or retained
through AES Ohio economic development initiatives
5,600
average employee
volunteer hours
1,200
trees planted through
AES Ohio's Right Tree
Right Place program
2,040
customers assisted during the winter heating season
through AES Ohio's Gift of
Power program
150,000
AES Ohio energy programs saved enough energy to power more than100,000 homes
for a year
Ways to manage your bill
AES Ohio cares about our customers and understands that higher bills are a challenge, especially for those with low or fixed incomes. We offer a variety of payment plans and energy savings programs to help customers reduce the impact of a rate increase.
Budget billing
Take the surprise out of your AES Ohio bill by paying the same amount each month. Because when you know what to expect, it’s easier to manage your budget.
Pay agreements
AES Ohio offers pay agreements to help customers with past due balances get caught up.
Percentage of Income Program
Customers in the program pay a percentage of their income regardless of their monthly usage.